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Privacy Policy

Last updated:

A Squared Detailing (“we,” “us,” or “our”) operates this website and provides mobile vehicle detailing services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our site, book or manage appointments, or contact us.

1. Information we collect

Depending on how you interact with us, we may collect:

  • Contact and identity information: name, email address, and phone number when you submit a booking request, use our contact options, or communicate with us.
  • Service and vehicle details: vehicle year, make, model, size category, service type (interior, exterior, or both), package selection, add-ons (such as engine bay cleaning), notes you choose to provide, and answers about on-site access (for example, availability of water and electrical outlets within reach of the work area).
  • Location and scheduling: service address (and approximate coordinates when you select an address using maps), preferred appointment date and time slot, and related scheduling messages.
  • Quote and logistics data: distance or travel-related fee estimates derived from your service location, and internal pricing calculations tied to your selections.
  • Booking management: when we provide a link to view or change a booking, we associate your request with a secure token so you can access your appointment details without a separate login.
  • Technical data: basic server or application logs (such as IP address, browser type, date and time of requests) used for security, troubleshooting, and improving reliability.

2. How we use your information

We use the information above to:

  • Respond to booking requests and communicate about scheduling, changes, or service questions.
  • Prepare quotes, plan routes, and deliver mobile detailing at the location you provide.
  • Maintain business records, customer support, and quality of service.
  • Send service-related messages (for example, confirmations or updates) by email, SMS, or phone, as appropriate.
  • Operate, secure, and improve our website and internal tools.
  • Comply with applicable law or respond to lawful requests.

We do not sell your personal information.

3. How we share information

We may share information only as needed to run our business:

  • Service providers: We may use trusted vendors for hosting, email or SMS delivery, customer relationship management (CRM), calendar or pipeline tools, analytics tied to our operations, and similar services. They are permitted to use your information only to perform services for us and are expected to protect it appropriately.
  • Maps and location: If you use address lookup on our site, your queries may be processed by third-party map or places providers (such as Google) under their terms and privacy policies.
  • Legal: We may disclose information if required by law, court order, or to protect our rights, customers, or the public.
  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction, subject to appropriate safeguards.

4. Cookies and similar technologies

Our website may use cookies or local storage that are strictly necessary for the site to function (for example, remembering your session while you complete a form). We do not use invasive cross-site tracking for advertising through these pages unless we notify you otherwise and, where required, obtain consent.

5. Data retention

We retain information for as long as needed to provide services, meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and business need.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain communications. To exercise these rights or ask questions, contact us using the information below. We may need to verify your identity before fulfilling a request.

8. Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of our site or services after changes constitutes acceptance of the updated policy where permitted by law.

10. Contact us

For privacy-related questions or requests, contact A Squared Detailing:
Phone: (929) 543-6264
Service area: Roslyn, NY and surrounding areas.

See also our Terms of Service.